Qu. How long is an individual session?
Ans. Each ‘one to one’ session lasts for one hour
Qu. How much do the sessions costs?
Ans. The price per session will depend on where it takes place. If you come to the Topdog Training venue (see Venue Information), sessions are £40 per hour. Home visits attract a call-out fee and this will depend on where you live – This would be discussed with you, prior to making an appointment.
Qu. How many sessions will I need?
Ans. This will very much depend on the type of behaviour problem but the first session is very much an introductory hour where your trainer will fully discuss the presenting problems with you and gain vital information about you and your dog. At the end of this session, you trainer will be able to give you an idea of how many sessions they believe will be necessary in order for you to meet your goals and achieve success. You will be asked if you wish to commit to an appropriate training programme and given the option whether you wish to move forward on that basis.
Qu. Is the information discussed confidential?
Ans. Anything discussed between you and your trainer is completely confidential.
Qu. What happens if I need to cancel a pre-booked session?
Ans. Topdog Training ensures that via it’s advertising and website that you are able to contact us in a number of ways – landline telephone number with an answerphone service, mobile telephone number again with an answerphone and email so that you can change dates and times of appointments where necessary – please note however that there is a LATE NOTICE CANCELLATION POLICY and we do require at least 24 hours notice of a cancelled appointment. If less than 24 hours notice is given, a full fee charge is applied.